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Demo project Bots, AI & automation

An AI consultant in Telegram: what happens inside

A chat with a consultant for the Pine House project and its inner workings: the intent, the knowledge-base fragments found, the request to the language model, the lead form filling in and the hand-off to the CRM. The search over the base is real and runs in the browser. The bot keeps to its limits: it answers only from the base, names no price without an estimate and asks for a phone number only after consent.

9
knowledge-base fragments
BM25
search right in the browser
152-FZ
consent before the phone
An AI consultant in Telegram: what happens inside
The chat runs right here: ask about the house in your own words or tap a suggestion. On the right you see how the bot understood the question, which knowledge-base fragments it found (a real BM25 search), what goes to the language model and how the lead form fills in. “Play the dialogue” runs a conversation from a question to a booked viewing.

The task

Show how an AI sales bot works: where its answers come from, how it is kept from “hallucinating” and how a conversation becomes a lead for the manager.

What I did

  • A knowledge base of 9 fragments from the project data: areas, heights, materials, the plot, services
  • Hybrid search: phrasing rules plus BM25 over the base, with the fragments found and their scores
  • Limits: answers only from the base, a price only after an estimate, off-topic questions politely turned back
  • A lead step by step: name, personal data consent, the phone via a Telegram button, a viewing time
  • A hand-off to the CRM and a message to the manager; an unanswered question becomes a task for the manager

Proof

  • The bot runs on the page: ask in your own words or go through booking a viewing

What else you can hand over to me

  • An AI assistant for your site that knows your prices and sends leads to Telegram
  • A Telegram bot, deployed on a server
  • Set up or fix the exchange between 1C and your site
  • Deploy a service on a VPS and document it in a clear runbook
  • A cloud pipeline for IRL streaming
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